Automation tools are everywhere within the modern marketing mix. They simplify one of the most difficult and time-consuming parts of marketing – lead nurturing – so that content distribution and lead conversion happen with minimal intervention. In other words: you can connect with prospects and move them along the sales funnel without the grubby business of cold calling. It’s understandably desirable.

But the reality of marketing automation is less idealistic, even for businesses that spend a lot of time creating content for use in their marketing and lead-generation efforts. Most businesses could benefit from solutions that make their jobs easier – but there’s a strong case against going all-in on marketing automation.

Read Doug Plant’s (Mugo Web‘s client engagement manager) article in The Globe on why it’s not always a great idea…