Absolutely love this New Yorker article about the devoted team behind Richard Branson’s race into commercial space travel. It’s an amazing story that’s not only well written but is spectacular in its design and visual impact.
View the 33 sites in Medium
Here’s the new promotional Globe Media Group video. It brings the new GMG brand to vivid life and explores how The Globe delivers a unique client experience that focuses on the intersection of Audience, Context and Performance.
Across the sales and editorial groups, I’m driving a renewed focus on CEM – Customer Experience Management. The goal is to ensure that every source of client contact – from information touch-points (such as the GlobeLink.ca website, booklet, video and new PPT deck) to proposal development to new conversation-starters (the Opportunities Calendar in the website) – effectively demonstrate how to form the strongest connection to Canada’s influencers, in partnership with The Globe.
Combined with an intensive training program (building deeper product knowledge and an advanced sales approach), the sales group are now better equipped to deliver fully on a client’s objectives – and grow their business opportunities – than ever before.
Might come in handy. One day. It might.
Interesting insights into the importance of listening to, developing with and learning from your audience.
Trials and iterations:
The Globe and Mail tries to balance reinvention and familiarity in its new appThe Canadian newspaper’s new iOS app tried to embrace mobile as a unique platform. Users hated it. Now the company is trying to respond to user feedback while embracing a new digital strategy.
“Technology has inundated us with great tools and given us access to heaps of information. But it’s also burying us under an avalanche of options…” Dave Pell
The new Globe Media Group brand identity and sales materials are launching in early July. A strong new expression of our brand, the new marketing message focuses on emphasizing The Globe’s core strength and how that benefits our advertising partners.
Exploring the intersection of Audience, Context and Performance, across a new booklet, video and presentation and a redesigned GlobeLink.ca website, we clearly demonstrate how to form a strong connection to Canada’s influencers – accessing a target consumer audience – within Canada’s most influential audience, within our leading, trusted editorial context to deliver fully on a client’s objectives.
The new messaging effectively conveys the next evolution in the GMG sales approach – away from a traditionally transactional approach to developing deep client relationships as marketing consultants. The transition is demonstrated with strong category and product knowledge and in crafting carefully tailored proposals and persuasive communications to initiate productive conversations.
Initial feedback from the sales group is very positive, with reports of clients being highly engaged and freshly impressed in recent presentations. Combined with extensive training to upgrade proposal, presentation and communication techniques, the new Globe Media Group is positioned for strong growth as we approach the next fiscal year.
Report on Business magazine’s June issue featured the first time that The Globe has extended a main magazine theme — in this case, the Internet of Things (IoT) – as multi-platform initiative for Globe readers to explore the theme through different lenses.
IoT refers to products that are connected over a network, gathering information, talking to each other and, increasingly, automatically regulating functions to optimize their performance, efficiency and maintenance. These ‘smart’ products are increasingly all around us, from our TVs, fridges, alarm systems and thermostats in our homes to advanced transportation networks and the next generation of technological infrastructure used by multinational corporations.
IoT is set to rapidly affect how we live and how we do business. Our new feature explored an emerging area of interest for The Globe’s discerning readers, who look to The Globe as a leader in delivering quality, insightful business and technology news. It’s also a perfect fit for the sponsor, GE, who took advantage of this ideal opportunity to align for their brand messaging.
Here’s what the IoT series looked like for readers:
In Saturday’s Report on Business newspaper section, we investigated how IoT is affecting Canadian business and highlighted some key examples.
On digital platforms, business articles were posted throughout the month, including dedicated video content. One of the videos focused on the most connected house in Canada and how IoT makes that household work. The digital coverage ran for the month on a newly created IOT landing page in our website and new iOS app.
Behind this project, I have been guiding our Product team to collaborate extensively with our editorial teams and to create a new series of flagship sponsorship opportunities across our products and business categories. Working closely with editorial, each will weave each main theme across our print and digital platforms in a way that is cohesive and complementary and plays to the key attributes of each platform’s audience – and the needs of advertisers who seek to connect with them.
The IoT project has been showcased across The Globe to highlight how we can use large-scale, cross-platform collaboration to continually inspire and support innovation – and attract significant additional revenue – for the business.